What should I do if I want to return the product?

You can return the product within 14 days of the day your order is received. You can return the products / products within the framework of the following criteria.

Please return the product you have returned with a copy of your invoice with "Return Form" and we kindly ask you to send unused products, and re-sellable. Shipping costs are for buyer account atn international shipments. You can return by DHL Express (our customer number at DHL is or any other local courrier service companies

Please keep your shipment code in the name of the problem.

The return fee is transferred to your credit card within 5 business days after the products have been checked at our place of business. Depending on your bank, it may take several days for you to see your refund on your credit card. Only product costs are refundable, shipping costs or any other chages are not refundable. 

Return Address: Konyapark Shopping Mall  Seyh Samil Mah. Dr. Halil Urun Cad No: 27 / 1B07 Selcuklu / KONYA / TURKEY

How long is the return period?

According to the regulation on distance contracts, the period of withdrawal is 14 days by law and you can return the product you received during this period.

Will I pay for the cargo in return?

Return shipping costs are for buyer account at international shipments for outside of Turkey

How Do I Make a Product Exchange?

If you wish to make a change, the product will be returned and the amount you paid will be returned to you as you paid and you will be asked to re-order the product you want to buy. If you want to exchange with the same consistent product, simply return the product you bought and tell Seyra Scarf the product you want to buy. The right to change is once for each order.

Both copies of the invoice must be delivered together with the product.

 How can I cancel my order?

First, you should check your order in the "My Account" tab on your homepage. If your order is not in "Cargoed" status, you can send us your request by filling out the contact form on our website, by calling our +90543 445 0555 tel / whatsap number or by sending an e-mail to [email protected]